Kroger has made a number of changes to their coupon policy within the last 6 months. I ran into a very strange issue the other day and I've heard some stories, so I wanted to clarify some things. I was told the other day that I couldn't do a second transaction to make 2 more sets of coupons double because I had to wait 24 hours before the second transaction. Strange! Yes, it is true...this is part of their policy. Be sure to read it below.
NOTE: Kroger coupon policies can vary by location. Please be sure to check with your local store for their coupon policy. Most stores will have a copy of their policy at their customer service desk, so just ask for one.Here is a list of their current coupon policies....
- There is a limit of 10 like item coupons redeemed in one shopping trip = 24 Hours. (Management reserves the right to lower this limit)
- There is a limit of 2 like item coupons that will be doubled, additional coupons for the like item will be redeemed at face value.
- Digital Coupons loaded to a Plus Card will redeem automatically at the end of the transaction. Paper manufacturer coupons will not be redeemed for same item if a digital coupon has already been redeemed. (Limit one manufacturer coupon per item)
- Digital Coupons and a Store Coupon may be redeemed on the same item.
- To protect the interest of our company we will not accept Internet Coupons for the following reasons.
- Coupon does not scan
- No expiration date
- Coupon is for FREE product without additional purchase
- High dollar value (coupon value is 75% or more of the value of the product)
- Coupon appears out of proportion, blurry, no picture, or obvious duplicates
- Altered coupon in ANY way
- In the event we owe cash back from coupons at the end of your transaction, from coupons redeemed, exceeding the value of the items; an amount of $5.00 or more will be given in the form of a Kroger Gift Card.
- We will accept Catalina generated "MANUFACTURER" coupons from other retailers if the coupon scans.
Leave a comment below and let me know your thoughts. Have any of you heard of the 24 hour waiting period?
Kroger current coupon matchups!
I was wondering if you could clarify something. I have never shopped Kroger but I thought I would try because I've heard the savings are great. I was thinking of trying the Kroger in South Bend (I live in Niles). Just so I understand, we CAN use the digital coupons loaded on the Kroger card AND a paper manufacturer coupon but we have to use the paper manufacturer coupon FIRST. Do I understand this correctly? It seems a bit confusing...
ReplyDeleteIt is a bit confusing. You cannot use both. If you have both a digital coupon and a paper manufacturer coupon for the same product, you cannot use both.
ReplyDeleteAlso, the way the Kroger registers work, it will only except your digital coupon. You can't tell them to cancel that one and accept your paper coupon if that's better. So, just be sure to delete a coupon from your digital coupons if you have a better paper coupon.
Hope that makes sense. I think it's a bit crazy, but that's how it is. :) Let me know if you have any other questions.